Privacy Policy

SULTAN SELIM HAMMAM

At Sultan Selim Hammam, we respect your privacy and place great importance on the protection of your personal information. This privacy policy explains how your personal data is collected, used, shared, and protected. By using our website or services, you declare that you accept this Privacy Policy.

1. Collected Information

We may collect various types of information through our website and services:

  • Personal Information: Data that can directly identify you, such as name, email address, phone number, and address.

  • Usage Information: Details related to website usage, including IP address, browser type, access times, and visited pages.

  • Cookies: Small data files sent to your browser to personalize the website and enhance user experience.

2. Purpose of Data Use

The personal data we collect may be used for the following purposes:

  • Service Provision: To facilitate reservations and provide hammam services.

  • Communication: To inform you about our services, promotions, and updates.

  • Improvement: To analyze user experiences and enhance our website and services.

  • Legal Compliance: To process data in accordance with legal obligations and requests.

3. Sharing of Information

Your personal information will not be shared with third parties except in the following cases:

  • Service Providers: We may share data with partners who assist in website management, reservation systems, and payment processing.

  • Legal Requests: Data may be disclosed in response to lawful requests from judicial authorities.

4. Cookies

Cookies are small data files sent to your browser when you visit our website. They are used to improve user experience and optimize performance. You can adjust your cookie preferences in your browser settings.

5. Data Security

Sultan Selim Hammam implements appropriate technical and administrative measures to protect your personal data. Technologies such as encryption and firewalls are used to prevent unauthorized access.

6. Data Retention Period

Your personal data will be deleted or anonymized once the processing purpose is fulfilled or legal obligations no longer apply.

7. User Rights

As a data subject, you have the following rights:

  • The right to know whether your personal data is being processed,

  • The right to request correction of inaccurate or incomplete data,

  • The right to request deletion or anonymization of your data.

8. Contact

For questions or requests regarding our privacy policy, you may reach us via the following contact details:

Address: Kemal Paşa, Ağa Ykş. No:11, 34134 Fatih/İstanbul, Türkiye
Email: info@sultanselimhammam.com
Phone: +90 530 766 74 99
Website: sultanselimhammam.com

I came here with my sister and friend and we had an exceptional time. The facility was so clean, and the staff was very nice, welcoming and very attentive to our needs. They welcomes us with tea, coffee, and water and gave us a free face mask with our package. The mud mask and Turkish bath was phenomenal as well as the oil massage, my lady spent her time doing each service. Each room was clean and our belongings were kept safe with a lock pad and key! I would def come back here and recommend to all!

Joanne Benny Google Feedbacks

I had the best time in turkey- everyone was so lovely here and the hamamam was 10/10! I am definitely coming back here!!

Karen Anleu de Rossal Google Feedbacks

Excellent massage and hamam experience, really recommend it! Say hello to Muhanad and all the employees from me 🙌 …

Abdiaziz Abdulkadir Google Feedbacks

Best spa experience at Sultan Selim Hamam . Feeling so fresh and energised thanks to the lovely Tara who looked after me through the session - would highly recommend coming here for your traditional spa treatment as you won’t be disappointed …

Sham AKHTAR Google Feedbacks

Wonderful experience from start to finish. Kasa is so sweet and friendly. The staff went above and beyond to provide a memorable and relaxing experience! Highly rated.

Sarah Sarlo Google Feedbacks

Brilliant service. I Highly recommend. Very friendly staff who are approachable. Very clean environment. Please do visit when your in Istanbul. From the UK x

Neetey Bawani Google Feedbacks

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